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Shire Rewards F.A.Q

Who Is Shire Talk?

Shire Talk is a Local News, Media and Marketing agency who's journey began over 10 years ago. What started out as a small local social group, Shire Talk soon became one of the largest news and media outlets in the Sutherland Shire. 

I’ve never created a reward program will you help?

Yes, absolutely! We understand that creating a reward program can be a new and unfamiliar process. That's why we provide dedicated support through our Customer Success Manager. Our Customer Success Manager will work closely with you to understand your unique business needs and objectives. They will guide you through the process of developing a customized reward program tailored to your specific requirements. From conceptualization to implementation, our team will be there every step of the way to ensure your reward program aligns with your business goals and resonates with your target audience. You can rely on our expertise and assistance to create an engaging and effective reward program that drives customer loyalty and boosts your business's success.

Why was the Shire Rewards app created?

During the COVID-19 pandemic, we were inundated with emails and messages from businesses seeking a means to communicate with their customers. It was shocking to realize that many businesses lacked a proper database to reach out to their own clientele. This realization motivated us to create Shire Rewards, a platform that empowers local businesses to build their customer database and effectively communicate important updates. With Shire Rewards, businesses can effortlessly share information about new menus, updated operating hours, special deals and promotions, or last-minute changes, such as closures or staff issues. Just like larger corporations, local businesses deserve the opportunity to establish a rewarding loyalty program and connect with their valued customers. It's time for local businesses to catch up and harness the power of customer communication.

Can I give extra reward points for events or Birthdays?

Yes, you have the flexibility to give extra reward points for special occasions like birthdays, special open days, or even on specific quieter days such as Tuesdays. By offering double points during these events, you create a sense of exclusivity and make customers feel appreciated and valued. It enhances the overall customer experience and fosters a stronger connection between your business and its loyal patrons.Providing extra reward points on birthdays or special occasions adds a personal touch, making customers feel celebrated and acknowledged. It creates a positive emotional connection, fostering customer loyalty and increasing the likelihood of repeat visits and referrals. Customers are more likely to remember and recommend businesses that go the extra mile to make them feel special.Moreover, focusing on quieter days or specific events can help drive traffic and boost sales during typically slower periods. By incentivizing customers to visit on these specific days through double reward points, you can effectively increase footfall and revenue. It allows you to strategically manage your business by balancing customer flow and maximizing the potential of each day.

Can I integrate the reward program with my website and online platforms?

Yes, you can seamlessly integrate the reward program with your website and online platforms. We understand the importance of having a clear call to action on your website, and our reward program provides the perfect solution. Rather than simply asking visitors to join a generic newsletter, our program offers a compelling and enticing incentive to encourage customers to share their information.

With our reward program, you can create a strong call to action that entices customers to join your VIP community. For example, you can offer a free cocktail as a one-time offer exclusively for new members. This special incentive not only grabs the attention of potential customers but also motivates them to provide their name, email, and even phone number.

By integrating the reward program with your website and online platforms, you can enhance your lead generation efforts and capture valuable customer data. This allows you to establish a direct line of communication with your audience, enabling you to engage with them effectively and share updates, promotions, and exclusive offers.Integrating the reward program with your website and online platforms ensures a seamless user experience and maximizes the potential for customer engagement and conversion. It empowers you to build a loyal customer base and cultivate lasting relationships by providing unique incentives that go beyond a generic newsletter sign-up.

Take advantage of our reward program's integration capabilities and create a compelling call to action on your website, enticing visitors to join your VIP community and receive exclusive perks. Start converting website visitors into loyal customers by leveraging the power of our integrated reward program.

What if my business doesn't have repeat business?

Even if your business doesn't typically have repeat customers, such as consultants, dentists, lawyers, or builders, you can still benefit from being a part of the Shire Rewards app. We offer a solution that focuses on creating and promoting a compelling one-time offer for your services.

With our approach, we help you attract new customers by showcasing a special offer that captures their attention and encourages them to engage with your business. This one-time offer can be designed to provide a unique value proposition, exclusive discount, or added bonus to entice potential customers to choose your services over competitors.

By leveraging the Shire Rewards app, you gain access to a platform that enables you to create and promote your exceptional one-time offer, ensuring that it reaches your target audience effectively. This helps you generate interest, attract new customers, and showcase the value you bring to their specific needs.

To learn more about how our app can benefit your business and help you create a successful one-time offer, click the link below for additional information. We're here to support you in driving growth and success, regardless of your business model or customer retention patterns.

Can I run promotions & targeted marketing campaigns through reward program?

Yes, you can run promotions and targeted marketing campaigns through our reward program. Our platform provides you with the necessary tools to reach out to your customers effectively and engage them with personalized offers.

With our reward program, you can leverage email and text messaging to communicate with your customers. This allows you to send targeted promotions, exclusive deals, and special offers directly to their inbox or mobile devices. By segmenting your customer base, you can tailor your messages based on their preferences, past purchases, or demographics, ensuring that the promotions resonate with their specific needs and interests.

Furthermore, our platform offers advanced automation features that enable you to trigger marketing campaigns based on your customers' actions. For example, if a customer hasn't made a purchase in a while, you can automatically send them a special discount or incentive to encourage them to return. This personalized approach helps to re-engage customers and drive repeat business.

By utilizing our reward program for promotions and targeted marketing campaigns, you can optimize your marketing efforts and enhance customer engagement. The ability to reach your customers directly, tailor your messages, and automate campaigns based on their behaviors ensures that your promotions are highly relevant and impactful.

Take advantage of our platform's promotional and targeted marketing capabilities to boost customer loyalty, drive sales, and maximize the effectiveness of your marketing campaigns.

Membership-based business?

If your business, such as a gym or dance school, operates on a membership model, you can still be part of the Shire Rewards app. Our program focuses on creating and promoting a compelling one-time offer to attract potential members. By leveraging our app, you can showcase exclusive one-time offers, such as discounted rates or free periods, or added perks to entice individuals considering membership options. Join us to drive membership conversions and grow your business. Click the link below for more information.

Can I see how the Shire Rewards system works?

We understand that you may have questions or would like to see the Shire Rewards system in action. While our website provides comprehensive information about our platform, we also offer the option to book a personalized demo. Our demos are designed to provide a deeper understanding of how the system works and how it can benefit your business. Email: admin@shiretalk.com.au

How can paid ads on Facebook and Instagram help?

Paid advertising on Facebook and Instagram offers tremendous potential for businesses looking to accelerate their growth. These platforms provide access to a vast and engaged audience, making it an effective tool for expanding your reach and attracting new customers. However, we understand that not every business is ready or inclined to dive into paid advertising. It is an optional strategy reserved for businesses that are eager to fast-track their growth and reach new heights quickly. Our expertise lies in leveraging paid ads to amplify your one-time offer, but we also offer a range of other effective marketing strategies that can help your business thrive. Whether you choose to explore paid advertising or focus on other avenues, we are here to support your unique growth journey and help you achieve your business goals.

How can Social Media Management benefit my business?

Social Media Management is a valuable service designed to help businesses enhance their online presence and engage with their target audience effectively. If your business currently has no social media presence or is only posting infrequently, our Social Media Management service can make a significant impact. Our strategy focuses on driving engagement, attracting followers to join your reward program, and increasing readership of your blog. We will handle the management of your Instagram and Facebook accounts, ensuring consistent posting on both feeds and stories throughout the month. Our dedicated team will create and curate engaging content, posting approximately 100 times during this period. Additionally, we will kickstart the process by capturing raw content during an initial visit to your business. By leveraging the power of social media, we can effectively showcase your brand, build a loyal community, and drive more customers to participate in your rewards program. Let us handle your social media management so that you can focus on other aspects of your business with confidence.

How can SEO (Search Engine Optimization) benefit my business?

SEO is a powerful digital marketing strategy that can boost your online visibility and drive organic traffic to your website. By optimizing your website and content for search engines, you can improve your ranking in search results, making it easier for potential customers to find you when they search for relevant keywords or phrases. While SEO can be highly effective, it is an optional strategy that is best suited for businesses with a solid social media presence and a well-optimized website. If you already have a strong online presence, investing in SEO can further enhance your visibility and attract targeted traffic to your website, and your one time offer. 

How do I download the Shire Rewards app?

You can download the Shire Rewards app for android and IOS using this link https://onelink.to/54hdv3